The following call results-based report templates provide dialler statistics for outbound voice campaigns:
This report can be used to track conformance to Statutory Regulations in regard to Abandoned Calls.
This report provides the details on the most recent calls attempted by the dialler.
Fields included in each report:
The field is included in the report by default
The field is not included in the report by default but may be added
The field is available as a filter to the report
Dialler Progress Ungrouped
Call Results by Compliance
Abandoned Calls Rate
AMD False Positives
AMD False Positives Rate
Assumed Abandoned Calls
Assumed Total Live Calls
Compound Abandon Rate
Dial Date and Time