Overview
The Agent Statistics report templates provide both detail and summary reports on agent log on statistics.
They are:
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Report |
Description |
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This report summarises the agent log in statistics for each day in the reporting period. |
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This report summarises the agent log in statistics for each month in the reporting period. |
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This report details the agent log in activities for the reporting period. |
Fields included in each report:
Legend
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Symbol |
Description |
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The field is included in the report by default |
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The field is not included in the report by default but may be added |
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The field is available as a filter to the report |
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Field |
Billing: Agent Stats
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Billing: Agent Stats
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Billing: Agent Stats
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|---|---|---|---|
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Date Time |
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Month |
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Date |
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Hour |
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Concurrently Log In |
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Active Accounts |
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Unique Log In |
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