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Billing: Agent Stats Ungrouped

Overview

This report details the agent log-in activities for the reporting period.

Where to find this template

See Add a Report to your report page for instructions on accessing this report.

About a report based on this template

This report uses the Agent Statistics dataset from the database.

It is a detail report with one line per login/log out activity.

Filtering is available by:

Filter

Recommendation

Timestamp

Refer to the Timestamp Report Filters for an explanation of these filters.
The default setting is To Date 8 Hours.

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