Integrations Home

ipSCAPE offers integration with a wide range of tools. It provides open APIs which allow the platform to integrate easily with cloud CRMs, analytics, or workforce management tools. Embedding customer information in the Agent toolbar improves the customer experience as well as creating a single-screen experience for employees. 

Click on the links below to find out more:

• Salesforce CTI

• Zendesk CTI

• ServiceNow CTI

• Dynamics CTI

• Microsoft Entra ID (formerly Azure Active Directory)

• API Documentation