Service Provisioning Lead Times

Listed below are the Service Lead Times for provisioning of new DNIS phone numbers:

Location

Number Type

Coverage

Ordering Lead Time

Australia

DID / Geographic

Major Cities, unless specified

3 - 5 Business Days

New Zealand

DID / Geographic

Major Cities, unless specified

3 - 5 Business Day

Ordering Lead Times commence from the time of Approval of a Quote provided on a Service Desk request.

Special requests such as non-sequential numbers take longer and do not have a specific lead time, as this would depend on the availability of the numbers.

Additional International service Lead times can be provided upon request.