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Dialler Current-based Report Template

Overview

The report based on this template is used to report on dialler outcomes for the current day grouped by the hour.

The one such template is:

Report

Description

Dialler Current by Hour

This report provides data on dialler outcomes for the current day grouped by the hour.

 Fields included in each report:

Legend

Symbol

Description

(green star)

The field is included in the report by default

(star)

The field is not included in the report by default but may be added

 

The field is available as a filter to the report

Field

Dialler Current by Hour

Abandoned

(green star)

Answering Machine

(green star)

Busy

(green star)

Call Back Agent

(green star)

Call Back Queue

(green star)

Call Date

(green star)

Dialler Call Hour

(green star)

Dialler Hangup

(green star)

Disconnected

 

New Record

(green star)

No Answer

(green star)

Telco Error

(green star)

Total Available

(green star)

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