Dialler Attempts-based Report Template
Overview
The dialler attempts report template is used to report on the performance of the dialler for one campaign for one day.
The one such template is:
Report | Description |
This is a summary report in which each row contains dialler outcomes totals and percentages for one day in one campaign using one list. |
Fields included in this report:
Legend
Symbol | Description |
| The field is included in the report by default |
| The field is not included in the report by default but may be added |
| The field is available as a filter to the report |
Field | Dialler Attempts by Date, Campaign, List |
Abandoned |
|
Abandoned % |
|
Added Leads |
|
Agent Interactions |
|
Answered |
|
Answered % |
|
Answering Machine |
|
Answering Machine % |
|
Busy |
|
Busy % |
|
Campaign |
|
Cancelled |
|
Cancelled % |
|
Completes |
|
Contacts |
|
Date |
|
Dialler Attempts |
|
Dialler Hang Up |
|
Dialler Hangup % |
|
Disconnected |
|
Disconnected % |
|
List |
|
No Answer |
|
No Answer % |
|
Sales |
|
Telco Error |
|
Telco Error % |
|