Overview
The custom report templates have been created to produce wallboard reports.
They are:
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Report Name |
Report Description |
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This report provides live details of the statuses of one or more agents as well as the duration since the last change |
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This report provides live feedback on the adaptive predictive dialler’s performance using graphs and statistics |
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This is a proprietary report that presents a visual representation of the current or final status of the most recent 100 dial attempts made. |