The leads ungrouped report template is used to report on the interaction data for each lead.
The Lead Dataset is a predefined query on the Contact Centre database.
The one such template is:
This is a detailed report showing interaction data for each lead.
Fields included in this report:
The field is included in the report by default
The field is not included in the report by default but may be added
The field is available as a filter to the report
Dialler Next Call DT
Last Activity DT
Last Dialler DT
Outcome of call