<?xml version='1.0' encoding='utf-8'?><urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9"><url><loc>https://knowledgehub.ipscape.com/Workspace</loc><lastmod>2026-04-13T06:32:01Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/report-datasets</loc><lastmod>2024-10-16T03:37:12Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/report-templates</loc><lastmod>2024-10-16T05:31:23Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/general-data-protection-regulation-gdpr</loc><lastmod>2022-12-08T03:17:09Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/workspace-modules</loc><lastmod>2026-04-13T06:42:51Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/live-reports</loc><lastmod>2025-04-30T06:33:59Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/ipscape-support-services-guide</loc><lastmod>2026-07-08T23:44:50Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/ipscape-release-calendar</loc><lastmod>2026-01-14T04:55:23Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/ipscape-release-notes</loc><lastmod>2026-07-07T04:29:00Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/ipscape-minimum-operating-specifications</loc><lastmod>2025-10-03T06:26:52Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/troubleshooting-guides</loc><lastmod>2025-04-22T03:21:07Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/email-channels</loc><lastmod>2026-04-15T07:54:47Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/voice-channels</loc><lastmod>2026-04-14T01:42:50Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/messaging-channels</loc><lastmod>2026-04-14T03:19:14Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/webrtc-click-to-call-channels</loc><lastmod>2026-04-15T23:59:06Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/administration</loc><lastmod>2024-10-07T03:34:56Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/channels</loc><lastmod>2025-09-03T05:46:30Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/resources</loc><lastmod>2025-09-04T03:15:56Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/campaigns</loc><lastmod>2024-10-07T06:19:27Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/management</loc><lastmod>2025-05-19T06:53:20Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/integration</loc><lastmod>2025-04-30T06:28:20Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/vaultscape</loc><lastmod>2026-04-21T00:49:45Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agents</loc><lastmod>2026-04-15T06:12:12Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/notifications</loc><lastmod>2026-04-15T06:16:24Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/organisation-settings</loc><lastmod>2026-02-02T21:29:26Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/teams</loc><lastmod>2026-04-15T06:03:17Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/user-roles</loc><lastmod>2026-04-15T07:39:52Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/users</loc><lastmod>2026-04-15T07:42:56Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/chat-canned-responses</loc><lastmod>2025-09-05T05:51:53Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/chat-themes</loc><lastmod>2026-04-15T00:14:47Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dialler-strategies</loc><lastmod>2026-04-15T01:54:28Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/email-templates</loc><lastmod>2026-04-15T01:58:29Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/files</loc><lastmod>2026-04-15T08:06:04Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/pause-reasons</loc><lastmod>2021-11-18T06:09:36Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/schedules</loc><lastmod>2026-04-15T05:25:46Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/transfer-pool</loc><lastmod>2026-04-15T08:02:38Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/workflows</loc><lastmod>2026-04-15T05:29:14Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/wrap-code-pool</loc><lastmod>2026-04-15T07:59:32Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/callbacks</loc><lastmod>2026-04-16T03:33:36Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/calls</loc><lastmod>2026-04-16T03:36:32Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/chats</loc><lastmod>2026-04-16T03:54:41Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/emails</loc><lastmod>2025-09-19T00:26:47Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/messages</loc><lastmod>2026-04-20T06:43:35Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/quality-assurance</loc><lastmod>2026-04-20T23:56:20Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/voicemails</loc><lastmod>2026-04-20T23:59:24Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/inbound-campaign-configuration-guide</loc><lastmod>2026-03-17T04:13:49Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/outbound-campaign-configuration-guide</loc><lastmod>2025-02-24T03:26:26Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/email-campaign-configuration-guide</loc><lastmod>2026-04-20T06:13:21Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/chat-campaign-configuration-guide</loc><lastmod>2025-09-16T06:56:23Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/messaging-campaign-configuration-guide</loc><lastmod>2026-04-20T06:18:50Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/configuration</loc><lastmod>2026-04-16T00:52:32Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/queues</loc><lastmod>2026-04-16T01:52:47Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/leads-lists</loc><lastmod>2026-04-16T06:33:54Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dialler</loc><lastmod>2024-10-16T02:51:32Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/skills-based-dialling-sbd</loc><lastmod>2026-04-16T01:27:19Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/apply-schedule</loc><lastmod>2022-01-20T01:01:35Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/branch-on-value</loc><lastmod>2024-10-07T06:06:58Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/call-external-function</loc><lastmod>2024-10-07T06:08:11Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/capture-digits</loc><lastmod>2022-01-20T02:25:12Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/capture-voice</loc><lastmod>2022-01-20T02:26:21Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/divert-to-holding-queue</loc><lastmod>2022-01-20T02:27:38Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/divert-to-phone-number</loc><lastmod>2022-01-20T02:28:49Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dynamic-play-sound</loc><lastmod>2026-04-20T05:52:19Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/go-to-alternative-workflow</loc><lastmod>2022-01-20T02:39:32Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/go-to-object</loc><lastmod>2022-01-20T02:40:21Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/interactive-join-queue</loc><lastmod>2022-01-20T03:40:41Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/join-queue</loc><lastmod>2022-01-20T22:21:35Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/maintain-position-in-queue-mpiq</loc><lastmod>2025-12-10T22:13:55Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/monitor-agent</loc><lastmod>2022-01-21T03:45:27Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/monitor-campaign</loc><lastmod>2022-01-21T04:08:51Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/play-sound</loc><lastmod>2022-12-08T05:42:24Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/process-payment</loc><lastmod>2024-07-22T01:32:33Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/request-callback</loc><lastmod>2024-10-07T06:11:38Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/say-text</loc><lastmod>2024-10-07T06:14:09Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/select-campaign</loc><lastmod>2022-12-08T05:51:14Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/select-option</loc><lastmod>2022-12-08T05:51:55Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/web-service-connector</loc><lastmod>2024-10-07T06:16:38Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/post-call-survey-workflow</loc><lastmod>2026-04-16T06:10:16Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/configuration-guides</loc><lastmod>2025-08-29T04:05:05Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/data-fields</loc><lastmod>2022-05-18T00:46:21Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/wrap-codes</loc><lastmod>2026-04-16T01:35:22Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/campaign-scripts</loc><lastmod>2025-01-30T00:48:00Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/transfers</loc><lastmod>2026-04-16T01:42:55Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/quality-assurance-setup</loc><lastmod>2026-04-16T01:45:22Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/email-filters</loc><lastmod>2026-04-15T07:57:39Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/microsoft-exchange-online-azure-configuration</loc><lastmod>2025-11-05T04:08:15Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/payscape</loc><lastmod>2026-04-21T00:14:30Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/triggers</loc><lastmod>2026-04-21T00:17:47Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/tts-text-to-speech-profiles</loc><lastmod>2026-04-21T00:39:08Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/web-services</loc><lastmod>2024-10-16T00:46:39Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/scim-identify-management-with-okta</loc><lastmod>2026-04-21T00:43:03Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/clear-web-browser-cache-and-cookies</loc><lastmod>2025-05-01T05:37:38Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/activities-inbound-ungrouped</loc><lastmod>2024-10-16T05:35:23Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/activities-outbound-ungrouped</loc><lastmod>2024-10-16T05:37:08Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/all-queue-wallboard</loc><lastmod>2024-10-16T05:38:31Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/billing-calls-by-campaign-date-idd</loc><lastmod>2024-10-16T05:39:39Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/billing-calls-by-date-idd</loc><lastmod>2024-10-16T05:55:41Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/billing-calls-ungrouped</loc><lastmod>2024-10-16T05:56:22Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dnis-activity-by-dnis</loc><lastmod>2024-10-16T05:58:55Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/activities-dataset</loc><lastmod>2025-05-09T03:49:12Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agents-dataset</loc><lastmod>2024-02-15T05:40:47Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/workflow-activities-dataset</loc><lastmod>2022-12-08T03:26:45Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agent-history-dataset</loc><lastmod>2025-05-09T03:50:15Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/lead-dataset</loc><lastmod>2022-12-08T03:24:42Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/list-penetration-dataset</loc><lastmod>2024-03-04T23:26:36Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/custom</loc><lastmod>2025-01-30T05:57:59Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/call-results-dataset</loc><lastmod>2023-11-14T22:44:05Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dialler-current-dataset</loc><lastmod>2022-12-08T03:24:10Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dialler-attempts-dataset</loc><lastmod>2024-02-15T05:41:08Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agent-statistics-dataset</loc><lastmod>2022-12-08T03:21:43Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/activities-based-report-templates</loc><lastmod>2024-10-16T05:34:22Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agent-history-based-report-templates</loc><lastmod>2024-10-16T06:05:02Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agents-based-report-templates</loc><lastmod>2024-10-16T06:23:38Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agent-statistics-based-report-templates</loc><lastmod>2024-10-16T06:30:40Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/call-results-based-report-templates</loc><lastmod>2024-10-17T01:30:46Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/custom-report-templates</loc><lastmod>2024-10-17T01:39:44Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dialler-attempts-based-report-template</loc><lastmod>2024-10-17T01:55:28Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dialler-current-based-report-template</loc><lastmod>2024-10-17T02:13:09Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/lead-based-report-template</loc><lastmod>2024-10-17T02:16:37Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/list-penetration-based-report-template</loc><lastmod>2024-10-17T02:24:18Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/workflow-activity-based-report-template</loc><lastmod>2024-10-17T02:25:16Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agent-actions-ungrouped</loc><lastmod>2024-10-16T06:10:49Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agent-pause-reason-by-agent</loc><lastmod>2024-10-16T06:13:32Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agent-pause-reasons-by-date</loc><lastmod>2024-10-16T06:14:10Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/billing-agent-hours-by-agent</loc><lastmod>2024-10-16T06:15:31Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/billing-agent-hours-by-campaign</loc><lastmod>2024-10-16T06:15:54Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/billing-agent-hours-by-date</loc><lastmod>2024-10-16T06:16:20Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/billing-agent-hours-ungrouped</loc><lastmod>2024-10-16T06:17:54Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/billing-agents-logged-in-by-hour</loc><lastmod>2024-10-16T06:18:41Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agent-by-agent</loc><lastmod>2024-10-16T06:25:35Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agent-by-date-agent</loc><lastmod>2024-10-16T06:26:13Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agents-ungrouped</loc><lastmod>2024-10-16T06:27:08Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/campaign-data-ungrouped</loc><lastmod>2024-10-16T06:27:58Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/wrap-code-by-agent</loc><lastmod>2024-10-16T06:28:25Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/wrap-code-by-campaign</loc><lastmod>2024-10-16T06:28:46Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/call-results-by-campaign-compliance</loc><lastmod>2024-10-17T01:32:46Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dialler-progress-ungrouped</loc><lastmod>2024-10-17T01:37:27Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/leads-ungrouped</loc><lastmod>2024-10-17T02:22:58Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/workflow-activity-ungrouped</loc><lastmod>2024-10-17T02:26:13Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/billing-agents-stats-by-date</loc><lastmod>2024-10-16T06:31:25Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/billing-agent-stats-by-month</loc><lastmod>2024-10-17T01:22:45Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/billing-agent-stats-ungrouped</loc><lastmod>2024-10-17T01:23:20Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/agent-performance-wallboard</loc><lastmod>2025-08-25T05:07:38Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/campaign-dialler-performance</loc><lastmod>2024-10-17T01:52:49Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dialler-progress</loc><lastmod>2024-10-17T01:53:18Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dialler-attempts-by-date-campaign-list</loc><lastmod>2024-10-17T02:11:46Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/dialler-current-by-hour</loc><lastmod>2024-10-17T02:15:41Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/list-penetration-by-list</loc><lastmod>2024-10-17T02:24:43Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/service-provisioning-lead-times</loc><lastmod>2024-02-13T22:24:04Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/compliance-and-technology-considerations-for-outbo</loc><lastmod>2025-10-20T03:15:26Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/migrating-users-and-agents-to-okta-via-scim-from-i</loc><lastmod>2024-12-11T02:45:51Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/call-transcription-and-call-summary</loc><lastmod>2026-04-16T03:39:14Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/chat-surveys</loc><lastmod>2026-04-20T06:16:48Z</lastmod></url><url><loc>https://knowledgehub.ipscape.com/Workspace/vaultscape-advocate</loc><lastmod>2025-10-28T22:56:51Z</lastmod></url></urlset>