<callCenter>
    <section sortOrder="0" name="reqGeneralInfo" label="General Information">
        <item sortOrder="0" name="reqInternalName" label="InternalName">IPSCAPE20240313</item>
        <item sortOrder="1" name="reqDisplayName" label="Display Name">ipSCAPE</item>
        <item sortOrder="2" name="reqAdapterUrl" label="CTI Adapter URL">https://{tenant}.ipscape.com.au/cti/?integration={token}</item>
        <item sortOrder="3" name="reqUseApi" label="Use CTI API">true</item>
        <item sortOrder="4" name="reqSoftphoneHeight" label="Softphone Height">500</item>
        <item sortOrder="5" name="reqSoftphoneWidth" label="Softphone Width">300</item>
        <item sortOrder="6" name="reqSalesforceCompatibilityMode" label="Salesforce Compatibility Mode">Lightning</item>
    </section>
    <section sortOrder="1" name="reqDialingOptions" label="Dialing Options">
        <item sortOrder="0" name="reqOutsidePrefix" label="Outside Prefix">9</item>
        <item sortOrder="1" name="reqLongDistPrefix" label="Long Distance Prefix">1</item>
        <item sortOrder="2" name="reqInternationalPrefix" label="International Prefix">01</item>
    </section>
</callCenter>