This report provides information on incoming calls and their progression through the workflow until answered or terminated.
This report uses the Workflow Activities dataset from the database.
The one such template is:
This is a detail report with one line per Workflow activity.
Fields included in each Report
Workflow Activity Ungrouped
The field is included in the report by default
The field is not included in the report by default but may be added
The field is available as a filter to the report