As we have added more functionality to the product some of these videos are a little out of date, where this has happened links, and notes have been provided to give more information. Replacements will be recorded soon!
This video sequence will take you through the process of creating an Outbound Campaign:
1. How to Create an Outbound Campaign
Teams now need to be added to Campaigns
Assigned Teams
Go to the Assigned Teams Tab
In the Is Assigned columnselect All
Select the Teams you would like to add the Agent to
Press the Add button in the header
Press Save
If the relevant Team doesn’t display you can create in the Teams module in the Administration menu
The Campaign details page layout has changed since the video was made