Overview

The report based on this template is used to report on dialler outcomes for the current day grouped by the hour.

The one such template is:

Report

Description

Dialler Current by Hour

This report provides data on dialler outcomes for the current day grouped by the hour.

 Fields included in each Report

Field

Dialler Current by Hour

Abandoned

Answering Machine

Busy

Call Back Agent

Call Back Queue

Call Date

Dialler Call Hour

Dialler Hangup

Disconnected

 

New Record

No Answer

Telco Error

Total Available

Legend

Symbol

Description

The field is included in the report by default

The field is not included in the report by default but may be added

 

The field is available as a filter to the report