Dialler Attempts-based Report Template

Overview

The dialler attempts report template is used to report on the performance of the dialler for one campaign for one day.

The one such template is:

Report	Description
Dialler Attempts by Date, Campaign, List	This is a summary report in which each row contains dialler outcomes totals and percentages for one day in one campaign using one list.

Fields included in this report

Field	Dialler Attempts by Date, Campaign, List
Abandoned	●
Abandoned %	●
Added Leads	●
Agent Interactions	●
Answered	●
Answered %	●
Answering Machine	●
Answering Machine %	●
Busy	●
Busy %	●
Campaign	●
Cancelled	●
Cancelled %	●
Completes	●
Contacts	●
Date	●
Dialler Attempts	●
Dialler Hang Up	●
Dialler Hangup %	●
Disconnected	●
Disconnected %	●
List	●
No Answer	●
No Answer %	●
Sales	●
Telco Error	●
Telco Error %	●

Legend

Symbol	Description
●	The field is included in the report by default
○	The field is not included in the report by default but may be added
	The field is available as a filter to the report