Overview
This report details the agent log-in activities for the reporting period.
Where to find this template
See Add a Report to your report page for instructions on accessing this report.
About a report based on this template
This report uses the Agent Statistics dataset from the database.
It is a detail report with one line per login/log out activity.
Filtering is available by:
Filter | Recommendation |
|---|
Timestamp | Refer to the Timestamp Report Filters for an explanation of these filters.
The default setting is To Date 8 Hours. |
