Overview
1. Result
{
"resultCode": "success",
"result": {
"campaignId": 1302,
"callsWaiting": 0,
"maxCallWaitingTime": 18,
"averageCallWaitingTime": 9,
"estimatedCallWaitingTime": 270,
"averageHandlingTime": 54,
"loggedInAgents": 0,
"totalCallsReceived": 2,
"totalCallsAbandonedInWorkflow": 0,
"totalCallsAbandonedInQueue": 0
}
}
CODE
2. Parameters
Parameter | Required | Description | Data Type |
---|
campaignId | Yes | The unique system identifier for each individual campaign. E.g. 1234. | Numeric |
period | | Period, the period (in hours) for this checking. | String |