Overview

1. Result

{
    "resultCode": "success",
    "result": {
        "campaignId": 1302,
        "callsWaiting": 0,
        "maxCallWaitingTime": 18,
        "averageCallWaitingTime": 9,
        "estimatedCallWaitingTime": 270,
        "averageHandlingTime": 54,
        "loggedInAgents": 0,
        "totalCallsReceived": 2,
        "totalCallsAbandonedInWorkflow": 0,
        "totalCallsAbandonedInQueue": 0
    }
}
CODE

2. Parameters

Parameter

Required

Description

Data Type

campaignId

Yes

The unique system identifier for each individual campaign. E.g. 1234.

Numeric

period

 

Period, the period (in hours) for this checking. 

String