Overview

1. Result

{
    "resultCode": "success",
    "result": {
        "campaignId": 1302,
        "callsHandled": 0,
        "averageHandlingTime": 0,
        "abandonedInWorkflow": 0,
        "abandonedInQueue": 0,
        "serviceLevel": "0%",
        "averageCallWaitingTime": 0,
        "agentSecs": 0
    }
}
CODE

2. Parameters

Parameter

Required

Description

Data Type

campaignId

Yes

The unique system identifier for each individual campaign. E.g. 1234.

Numeric

fromTimestamp

 

The date and time when the activity was created. E.g. YYYY-MM-DD hh:mm 

Timestamp

toTimestamp

 

The date and time when the activity was terminated. E.g. YYYY-MM-DD hh:mm  

Timestamp